- 2A Lalupon Close, Off Keffi Street, Ikoyi Lagos
- info@thecicn.org
- +234817 944 0956
Hospitals and medical facilities are places of healing, but they are also environments where patients and families experience fear, uncertainty, grief, and trauma. At the same time, healthcare professionals face immense pressure, long hours, and emotional exhaustion, often without adequate support.
Medical treatment alone cannot address the psychological dimensions of illness and caregiving. That’s why the Chartered Institute of Counseling in Nigeria (CICN) partners with hospitals and medical facilities to provide specialized counseling interventions and professional training that complement clinical care.
Our programs ease the burden on medical staff, improve patient outcomes, and ensure a holistic approach to healthcare.
Who We Serve
• General & Teaching Hospitals
• Specialist Clinics (psychiatric, oncology, fertility, etc.)
• Private Hospitals & Medical Centers
• Rehabilitation & Palliative Care Facilities
• Community Health Centers
• Faith-based & Mission Hospitals
Our Interventions
1. Patient & Family Counseling
• Emotional support for patients receiving difficult diagnoses (cancer, infertility, HIV, etc.)
• Counseling for families of critically ill patients
• End-of-life and palliative counseling for patients and relatives
• Grief and bereavement support after loss
2. Employee Assistance & Wellness Programs
• On-site and virtual therapy for healthcare staff
• Stress and burnout management workshops
• Trauma debriefing sessions for staff exposed to emergencies and fatalities
• Confidential support systems that prevent compassion fatigue
3. Crisis & Trauma Interventions
• Immediate psychological first aid for accident victims and emergency cases
• Post-trauma counseling for survivors of violence, sexual assault, or medical emergencies
• Counseling integration in maternity wards for post-partum depression and stillbirth cases
1. Psychological First Aid (PFA) in Hospitals
Step-by-step techniques for calming, stabilizing, and supporting patients and families during crises.
2. Trauma-Informed Medical Practice
Equipping doctors, nurses, and allied health workers to interact with patients in ways that avoid re-traumatization.
3. Counseling Skills for Medical Professionals
Active listening, empathy, and patient communication skills that improve compliance and trust.
4. Grief, Loss & Bereavement Training
Helping hospital staff support grieving families with professionalism and compassion.
5. Stress & Burnout Prevention for Healthcare Workers
Evidence-based practices for emotional regulation, work-life balance, and resilience building.
6. Family Systems Counseling
Supporting caregivers and family members to navigate the stress of long-term care.
Benefits for Hospitals and Medical Facilities
For Patients & Families:
• Better emotional resilience during treatment
• Stronger compliance with medical advice
• Reduced anxiety and depression linked to illness
• Improved satisfaction with healthcare services
For Healthcare Professionals:
• Reduced stress, burnout, and compassion fatigue
• Greater emotional resilience in high-pressure environments
• Improved communication and patient handling skills
• Higher job satisfaction and retention
For Hospitals & Facilities:
• Enhanced reputation for holistic care
• Reduced patient complaints and conflict
• Stronger trust and loyalty from patients and communities
• Alignment with global best practices in patient-centered healthcare
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The Chartered Institute of Counseling in Nigeria is a reputable Counseling Institute, the first of its kind in Africa; affiliated with other professional educational Institutions, Associations, and bodies both in Nigeria and Internationally.
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